Practice Test Pass Guarantee

We are so confident that you will pass your certification exam after successfully passing our MeasureUp Practice Tests, we guarantee it!


Here's how:

Bring your hands-on experience in the technology you are testing for, by following these easy steps to practice and get ready for the real thing:



If you score 90%+ in Certification Mode at least twice consecutively and then fail the corresponding vendor exam twice within 90 days of your practice test purchase, we’ll give you a full refund of the practice test price which you originally purchased on


How to Claim the Guarantee:

To make a Practice Test Pass Guarantee claim, please send your completed claim form, your offical exam score reports, showing the dates and scores of the exams you have taken, and your MeasureUp receipt to:

Scan Documents and Email to:
Mail to: MeasureUp 
One Brickell Square
801 Brickell Avenue, Suite 900
Miami, FL 33131
678 356-5000

Refunds will only be made to the credit/debit card used for the purchase. If the practice test purchased was discounted or part of a bundle or combination of products, the refund will be prorated to reflect the actual purchase price of the practice test. Any promotional offers or products received at the time of purchase are forfeited with this claim. This refund does not apply to product extensions, upgrades or MOS products.

Online Practice Tests – MeasureUp will remove the practice test from your Learning Locker.
Download Practice Tests – You must uninstall or delete any copies of the product on any computer.

This policy only applies to single-user licenses of MeasureUp Practice Tests, purchased directly from and is not applicable to:

* MeasureUp Practice Tests received through an Authorized Channel Partner;
* Failed exams taken before the purchase date of the applicable practice test;
* Other products sold on this website – including online courses (e-learning), assessments or CertKits.




Still need help? Contact us!