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Practice tests FAQs and Tips

When I launch a test, the questions that were answered incorrectly from older attempts do not shown in current test.

When  you launch a test in Study Mode or Custom Mode, these modes allows you to show the questions that were answered incorrectly from recent test as well as the questions that have not been displayed previously. But this feature is not available from the old platform tests due to the fact that the data are not transferred to the new platform.  So, in the case you have older attempts in your history, besides not being able to open the test score report because the same reason, these data do not take into account in current attempts.


I cannot see my products in my Learning Locker

Users have the possibility to hide their products to keep their learning locker uncluttered. Sometimes the products are hidden by this feature and the only thing you have to do is unhide your products. See the article Hide and unhide products for detailed information.
On the other hand, we are continually updating our testing products to keep them current and fresh. Updates may include content additions, new features, and adjustments due to changes to the actual exam. Sometimes it is necessary to upload our Learning Locker to make these changes effective, and this can be another cause of this incident. To do this, see the article How to clear the local storage for detailed information.


Some of the graphics don't print when I print my practice test.

You may be working in a practice test that contains hands-on simulations. If so, the simulation cannot be printed.


I'm seeing the same question repeating.

If you have your system set to cache web pages, problems such as the following can result:

* The same question displays multiple times.

* You cannot move properly from one question to another.

* Answers you select are not stored in the database.

* Old score reports display for a new practice test.

* Information from a different user displays in your test locker.

* VBScript runtime error displays.

To clear your cache:

1) If accessing through a network, check with your administrator to ensure that your proxy server does not cache web pages for the testing site.

2) Turn off any Internet accelerator software while taking tests (such as Net Accelerator - such software caches web pages).

3) Select Tools.

4) Select Internet Options.

5) Select General tab.

6) In the Temporary Internet files area, select Delete Files.

7) Select Settings.

8) Select Every visit to the page.

9) Select OK and then OK again.


My connection is extremely slow.

We monitor the server performance and our outbound bandwidth to maintain the fastest response time. However, slowdowns can, and do still occur. Slowdowns can be caused by four different reasons:

* slow connection on the client side (your computer)

* slow route over public internet backbone

* slow connection on the server side (our computer)

* slow server performance

To check the network status when you are experiencing a problem, open a command prompt and type the following command: tracert www.measureup.com and then press Enter. If you see that there is a timeout, it is probably the cause for the slow performance you experienced. Unfortunately, timeouts usually occur in route somewhere between our server and your computer and are not something that either of us can resolve.



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